A typology of service supply chain strategies - pathways between agility and efficiency

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aut.conference.typePaper Published in Proceedings
aut.researcherWood, Lincoln
dc.contributor.authorWood, LC
dc.contributor.authorReefke, H
dc.contributor.authorBreidbach, CF
dc.contributor.editorSohal, A
dc.contributor.editorSingh, P
dc.contributor.editorPrajogo, D
dc.date.accessioned2013-11-10T21:46:42Z
dc.date.accessioned2013-11-10T21:46:56Z
dc.date.accessioned2013-11-10T21:57:00Z
dc.date.accessioned2013-11-10T21:58:14Z
dc.date.available2013-11-10T21:46:42Z
dc.date.available2013-11-10T21:46:56Z
dc.date.available2013-11-10T21:57:00Z
dc.date.available2013-11-10T21:58:14Z
dc.date.copyright2012
dc.date.issued2012
dc.description.abstractVarious service supply chain strategies may provide firms with competitive advantage, providing appropriate pathways between different configurations are identified. Using a case study and a theory building process, we illustrate a configuration and movement in a typology of service supply chains. We explain how the framework aids analysis of current and future positions and the strategic implications for service supply chains. A key principle of the framework is the distinction between novelty, or frequency, of mismatches between information-as-input and service requirements, and the analysability of the challenge, or the level of difficulty in identifying and acquiring appropriate input information.
dc.identifier.citation10th ANZAM Operations, Supply Chain and Services Management Symposium 2012, Melbourne (Australia), June 14-15, 2012.
dc.identifier.isbn978-0-646-57811-8
dc.identifier.urihttps://hdl.handle.net/10292/5855
dc.publisherAustralia New Zealand Academy of Management (ANZAM)
dc.relation.replaceshttp://hdl.handle.net/10292/5852
dc.relation.replaces10292/5852
dc.relation.replaceshttp://hdl.handle.net/10292/5853
dc.relation.replaces10292/5853
dc.relation.replaceshttp://hdl.handle.net/10292/5854
dc.relation.replaces10292/5854
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation).
dc.rights.accessrightsOpenAccess
dc.subjectService supply chains
dc.subjectService supply chain strategy
dc.subjectPathways
dc.subjectStrategic management of services
dc.subjectInformation management
dc.titleA typology of service supply chain strategies - pathways between agility and efficiency
dc.typeConference Contribution
pubs.elements-id149131
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Business & Law
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