Uncovering Absences and Gaps: Using Ketso in Qualitative Research for Accessible Tourism

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aut.filerelease.date2022-11-01
aut.relation.endpage19
aut.relation.issue1en_NZ
aut.relation.journalJournal of Qualitative Research in Tourismen_NZ
aut.relation.startpage1
aut.relation.volume2en_NZ
aut.researcherMcIntosh, Alison Jane
dc.contributor.authorMcIntosh, Aen_NZ
dc.contributor.authorCockburn-Wootten, Cen_NZ
dc.date.accessioned2021-08-24T00:19:20Z
dc.date.available2021-08-24T00:19:20Z
dc.date.copyright2021-05-01en_NZ
dc.date.issued2021-05-01en_NZ
dc.description.abstractEngagement of stakeholders in the research process provides valuable insights around tourism issues yet can be fraught with challenges. Ketso is a toolkit that can help overcome these barriers to facilitate stakeholder inclusion and collaboration. Drawing on a study into accessibility and tourism, this paper provides critical reflections on the potential of Ketso as a qualitative method in bringing together diverse stakeholders for inclusive dialogue around social change. Ketso can develop opportunities for change in the tourism system by making the absences of knowledge and assumptions in the worldviews of powerful tourism stakeholders apparent. Our analysis revealed how Ketso enabled inclusive collaboration to engender both tacit and wider community stakeholder knowledge, building capacity for co-created solutions to make tourism more accessible (barrier-free) for travellers with disabilities.
dc.identifier.citationJournal of Qualitative Research in Tourism, Vol. 2, No. 1, 2021, pp. 1–19
dc.identifier.doi10.4337/jqrt.2021.01.01
dc.identifier.issn2632-9670en_NZ
dc.identifier.issn2632-9689en_NZ
dc.identifier.urihttps://hdl.handle.net/10292/14436
dc.publisherEdward Elgar Publishing
dc.relation.urihttps://www.elgaronline.com/view/journals/jqrt/jqrt-overview.xmlen_NZ
dc.rights© McIntosh, AJ & Cockburn-Wootten, C, 2021. The definitive, peer reviewed and edited version of this article is published in [see Source]
dc.rights.accessrightsOpenAccessen_NZ
dc.subjectKetso; Participatory method; Qualitative research; Accessible tourism; Tourism stakeholder
dc.titleUncovering Absences and Gaps: Using Ketso in Qualitative Research for Accessible Tourismen_NZ
dc.typeJournal Article
pubs.elements-id400157
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Faculty of Culture & Society
pubs.organisational-data/AUT/Faculty of Culture & Society/School of Hospitality & Tourism
pubs.organisational-data/AUT/Faculty of Culture & Society/School of Hospitality & Tourism/PBRF - review
pubs.organisational-data/AUT/PBRF
pubs.organisational-data/AUT/PBRF Reviewers
pubs.organisational-data/AUT/PBRF Reviewers/PBRF Reviewers - Culture and Society
pubs.organisational-data/AUT/PBRF Reviewers/PBRF Reviewers - Culture and Society/Hospitality and Tourism - PBRF Reviewers
pubs.organisational-data/AUT/PBRF/PBRF Culture and Society
pubs.organisational-data/AUT/PBRF/PBRF Culture and Society/Hospitality and Tourism
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