A systems approach to software process improvement in small organisations

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aut.researcherMacDonell, Stephen Gerard
dc.contributor.authorKirk, D
dc.contributor.authorMacDonell, S
dc.date.accessioned2011-08-16T08:19:01Z
dc.date.available2011-08-16T08:19:01Z
dc.date.copyright2009
dc.date.issued2009
dc.description.abstractThere is, at the present time, no model to effectively support context-aware process change in small software organisations. The assessment reference models, for example, SPICE and CMMI, provide a tool for identifying gaps with best practice, but do not take into account group culture and environment, and do not help with prioritisation. These approaches thus do not support the many small software organisations that need to make effective changes that are linked to business objectives in short time periods. In this paper, we propose a model on an analogy of ‘software system as human’ and suggest that we can apply the idea of human health to help identify business objectives and improvement steps appropriate for these objectives. We describe a ‘proof-of-concept’ case study in which the model is retrospectively applied to a process improvement effort with a local software group.
dc.identifier.citationProceedings of the 16th European Software Process Improvement and Innovation (EuroSPI) Conference. Alcala, Spain, Delta/Pubizon, vol.2, pp.21-30
dc.identifier.urihttps://hdl.handle.net/10292/1743
dc.publisherDelta/Publizon
dc.rights.accessrightsOpenAccess
dc.subjectSoftware process improvement
dc.subjectProcess modelling
dc.subjectSystems approach
dc.titleA systems approach to software process improvement in small organisations
dc.typeConference Contribution
pubs.organisational-data/AUT
pubs.organisational-data/AUT/Design & Creative Technologies
pubs.organisational-data/AUT/PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Design & Creative Technologies PBRF Researchers
pubs.organisational-data/AUT/PBRF Researchers/Design & Creative Technologies PBRF Researchers/DCT C & M Computing
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