A review of the CarePlus survey process at Manaia PHO

aut.embargoYesen
aut.supplementaryuploadYes
aut.thirdpc.containsNo
aut.thirdpc.permissionNo
aut.thirdpc.removedNo
dc.contributor.advisorSpence, Deb
dc.contributor.authorHill, Jayne
dc.date.accessioned2010-09-22T00:25:25Z
dc.date.available2010-09-22T00:25:25Z
dc.date.copyright2010
dc.date.issued2010
dc.date.updated2010-09-21T22:08:59Z
dc.description.abstractCarePlus is a client-centred primary health care programme initiated by the Ministry of Health (MOH) and managed through New Zealand Primary Health Organisations (PHOs). Patients are offered four free visits annually but not everyone takes full advantage of the programme. Manaia PHO wanted to explore reasons for this and to adapt and further improve the programme. This practice project has retrospectively reviewed a survey used to determine the extent to which the implementation of Care Plus at Manaia PHO was making a difference to its client’s lives. The survey process was evaluated using a quality improvement tool known as the IHI Simple Data Collection tool (IHI, 2004). This enabled examination of the processes being used and drew attention to potential improvements in the ways data was being collected, analysed and reported. The IHI tool has also provided insight into the potential use of other methods to evaluate the CarePlus programme.
dc.identifier.urihttps://hdl.handle.net/10292/1003
dc.language.isoen_NZ
dc.publisherAuckland University of Technology
dc.rights.accessrightsOpenAccess
dc.subjectCarePlus
dc.subjectManaia PHO
dc.titleA review of the CarePlus survey process at Manaia PHO
dc.typeThesis
thesis.degree.grantorAuckland University of Technology
thesis.degree.levelMasters Dissertations
thesis.degree.nameMaster of Health Practice
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